FAQ
What is your return policy?
At Prime Level, we strive to ensure every purchase brings you satisfaction and confidence in your choices. As part of our commitment to providing high quality products, all sales are considered final, reflecting our dedication to delivering exceptional service and value to you.
What is Estimated Delivery Time?
At Prime Level, we understand the excitement of receiving your order promptly. Rest assured, we aim to deliver your items with care and efficiency, typically arriving at your doorstep within 3-5 business days.
What materials are your fitness equipment made of?
Our fitness equipment is crafted from high-quality materials designed to withstand rigorous workouts and provide long-lasting durability. We prioritize materials such as stainless steel, heavy-duty plastics, and reinforced fabrics to ensure optimal performance and safety.
How do I track my order?
Upon shipment, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your delivery. If you encounter any issues with tracking your order or have questions about its status, please don't hesitate to contact our customer support team for assistance.